Terms of Service

Effective Date: 15-04-2026

Welcome to PunchRaksha. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms of Service.

Please read these terms carefully before using our website.

1. Acceptance of Terms

By visiting our website, purchasing our products, or using our consultation services, you agree to these Terms of Service, along with our Privacy Policy and Refund & Return Policy.

If you do not agree with these terms, you should not use our website or services.

2. Nature of Our Products

The products available on this website are Ayurvedic wellness products categorized as nutraceuticals under FSSAI regulations.

These products are intended to support general wellness and lifestyle management.

They are not intended to diagnose, treat, cure, or prevent any disease, unless specifically stated under applicable regulatory approval.

Customers should always consult a qualified medical doctor or healthcare professional before making decisions regarding any medical condition, diagnosis, treatment, or medication.

3. Consultation Support

Customers may contact us to receive general wellness and nutrition guidance related to our products.

Any consultation or guidance provided is intended solely for general wellness, nutrition, and lifestyle support and should not be considered medical advice, diagnosis, or treatment.

Any recommendations or suggestions provided by PunchRaksha are based solely on the information voluntarily shared by the customer.

The customer is solely responsible for deciding whether to follow or disregard any guidance, suggestions, or recommendations provided during consultation or communication with us.

Customers are strongly advised to consult a qualified medical doctor or healthcare professional for any medical condition, diagnosis, treatment, emergency, or health concern.

4. User Responsibility

Customers are responsible for providing accurate, complete, and truthful information when communicating with us or when seeking consultation or guidance.

This includes, but is not limited to:

  • Personal details
  • Health conditions or symptoms
  • Medical history
  • Current medications or treatments
  • Any other information that may be relevant for evaluating the customer's condition

Customers must ensure that no important or necessary information related to their health condition is withheld, misrepresented, or partially disclosed.

The accuracy of any guidance or product recommendation depends entirely on the information provided by the customer.

Any guidance, suggestions, or recommendations provided by PunchRaksha are optional in nature. The customer has full discretion to accept, reject, or discontinue any recommendation. The customer's decision regarding whether or not to follow any guidance remains entirely their own responsibility.

We shall not be held responsible for any consequences arising from:

  • Incorrect information
  • Incomplete or partial information
  • Information that was not disclosed but was necessary for proper evaluation
  • Improper or incorrect use of the product

Customers are also responsible for following the recommended usage instructions and seeking professional medical advice when required.

5. SEO and Keyword Usage

Our website may use certain keywords or search phrases such as piles medicine, constipation relief medicine, or similar wellness-related terms for the purpose of search engine optimization (SEO) and to help users find relevant information and products more easily.

These keywords are used to improve visibility in search engines and help users locate wellness-related content that may be relevant to their concerns.

The use of such keywords is solely for search optimization and informational discovery purposes, and should not be interpreted as a medical claim or representation that the products are intended to diagnose, treat, cure, or prevent any disease.

All products listed on this website are FSSAI-compliant nutraceutical products and are categorized under health supplements or wellness support products, not pharmaceutical medicines.

The use of SEO keywords does not change the regulatory classification, intended use, or legal status of the products.

6. Orders and Product Availability

All orders placed through our website are subject to product availability and acceptance.

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities purchased
  • Modify product availability without prior notice

In case of cancellation, customers will be notified and refunds will be processed according to our refund policy.

7. Pricing and Payment

All prices listed on the website are subject to change without prior notice.

Payments may be processed through secure third-party payment gateways.

We are not responsible for payment failures or technical issues caused by third-party payment providers.

8. Intellectual Property

All content on this website, including text, images, product descriptions, graphics, logos, brand elements, and website design, is the property of Nithastu Manufactures, including the brand PunchRaksha, and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, modification, or distribution of any content from this website without prior written permission is strictly prohibited.

9. Limitation of Liability

By using our website, services, or products, you agree that Nithastu Manufactures, including its brand PunchRaksha, shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or misuse of products
  • Reliance on information provided on the website
  • Health outcomes resulting from the use or non-use of products, or from following or not following any guidance, suggestions, or recommendations provided by PunchRaksha.
  • Incomplete, incorrect, or undisclosed information provided by customers

Users are encouraged to make informed decisions and consult qualified healthcare professionals when necessary.

PunchRaksha shall not be liable for any decision made by a customer based on consultations, conversations, messages, emails, phone calls, or other communications. Customers are solely responsible for their healthcare decisions and should always seek advice from a qualified medical doctor for any medical condition or treatment.

10. Policy Updates

We may update or modify these Terms of Service from time to time.

Updated versions will be posted on this page with the revised effective date.

It is the responsibility of users to review the Terms of Service, Privacy Policy, and Refund Policy periodically.

We may not provide individual notifications regarding policy updates.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts located in Ahmedabad, Gujarat.

12. Contact Information

If you have any questions regarding these Terms of Service, you may contact us:

Email:  Nithastu.care@gmail.com

Phone: +91 7405498441

Address: E-67 - Parishraram Nagar Division-1, Krishnanagar, Ahmedabad-382345