Privacy Policy

2. How Your Information is Used

Your information may be used for the following purposes:

• To process and deliver your orders
• To respond to your queries and consultation requests
• To review the information you voluntarily provide in order to offer general wellness, nutrition, and product-related guidance.
• To provide guidance regarding suitable Ayurvedic wellness products
• To improve our services and customer experience
• To comply with legal and regulatory requirements

We do not sell or trade your personal information to third parties.

3. Wellness and Nutrition Guidance

Customers may voluntarily contact PunchRaksha to receive general wellness, nutrition, lifestyle, or product-related guidance.

Any information shared by customers, including symptoms, health concerns, lifestyle information, or other details, is used only to understand their concerns and provide general wellness and nutrition guidance.

Any suggestions or recommendations provided by PunchRaksha are intended solely for informational and wellness support purposes and should not be considered medical advice, diagnosis, or treatment.

Whether or not the founder or any representative identifies themselves as a nutritionist during any communication does not alter the nature of the guidance provided, which remains informational and intended solely for general wellness support.

Customers are solely responsible for deciding whether to follow or disregard any guidance, suggestions, or recommendations provided during communication with PunchRaksha.

Customers should always consult a qualified medical doctor or healthcare professional regarding any medical condition, diagnosis, treatment, emergency, or medication.

4. Communication

We may communicate with customers through:

• Phone calls
• Email
• WhatsApp
• Website contact forms
• Other digital communication methods

These communications may be used to provide wellness guidance, nutrition support, order updates, customer assistance, and responses to customer inquiries.

5. Payment Security

Payments made on our website are processed through secure third-party payment gateways. We do not store debit card, credit card, or banking details on our servers.

6. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand website usage, remember preferences, and improve functionality.

You may disable cookies through your browser settings if you prefer.

7. Data Sharing

Your information may be shared only with limited and trusted parties when necessary, including:

• Delivery partners for shipping orders
• Payment gateway providers for payment processing
• Technical service providers who maintain our website

These parties are expected to maintain confidentiality of the shared information.

8. Health Disclaimer

The information and products available on this website, including those related to piles relief, constipation support, and digestive wellness, are intended for general wellness support.

They are not intended to provide medical advice, diagnosis, or treatment and should not be considered a substitute for professional medical care. Customers should always consult a qualified medical doctor or healthcare professional regarding any medical condition, diagnosis, treatment, emergency, or medication.

Nothing contained on this website or communicated by PunchRaksha should be interpreted as establishing a doctor-patient relationship or replacing professional medical care.

9. Data Protection

We implement reasonable security practices to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of data transmission over the internet is completely secure.

10. Updates to This Policy

The content of this Privacy Policy, along with our Terms of Service and Refund Policy, may be updated or modified from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on the respective pages of our website with the revised effective date.

It is the responsibility of users and customers to review the Privacy Policy, Terms of Service, and Refund Policy periodically to stay informed about any changes.

We may not provide individual notifications regarding updates to these policies.